Privacy Policy

1. What Information We Collect

We may collect the following types of data:

• Personal Details: Name' email' phone number' shipping address
• Payment Information (processed via secure third-party gateways)
• Browsing data' IP address' device info' and cookies
• Order history and support messages

2. How We Use Your Data

We use your information to:

• Fulfill and manage your orders
• Provide customer support
• Send updates' promotions' and offers (opt-out anytime)
• Improve our platform and prevent fraud

3. Data Sharing & Third Parties

We never sell your data. However' we may share it with trusted partners for order fulfillment' analytics' and payment processing' such as:

• Payment gateways (Razorpay' Stripe' etc.)
• Delivery/logistics partners
• Marketing tools (Google Ads' Meta Pixel anonymized)

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience' remember preferences' and analyze website traffic. You can manage cookie settings through your browser at any time.

5. Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. When no longer needed' your data is securely deleted.

6. Your Rights

• Right to access and update your data
• Right to request deletion
• Right to data portability
• Right to withdraw consent

Contact us at support@bitekmart.com for any privacy-related requests.

7. Security Measures

We implement advanced security practices' including HTTPS' encryption' and secure third-party services to keep your data safe. However' no method of transmission is 100% secure.

8. Children‘s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Policy Updates

We may revise this policy from time to time. Changes will be reflected on this page with the updated effective date.